Database of Health Workforce Innovations
10
Mental health hotline for staff tackling COVID-19
Providing care during the COVID-19 pandemic takes a toll on providers' mental health and wellness. Without
address this mental health need, healthcare workers will be unable to cope with burnout and the workforce
capacity will decline.
address this mental health need, healthcare workers will be unable to cope with burnout and the workforce
capacity will decline.
The NHS has launched a mental health hotline as part of a package of measures to support the NHS’ 1.4 million staff as they help people deal with the coronavirus.
NHS staff will be able to call or text a free number staffed by thousands of specially trained volunteers, to receive support and advice for the pressures they face every day during the global health emergency. The volunteers will listen to NHS staff and give psychological support to those in need. Anyone who requires further help will be signposted to other services ranging from practical and financial assistance through to specialist bereavement and psychological support. The phone line will be open between 7am and 11pm every day, while the text service will be 24/7.
The NHS has also partnered with Headspace, UnMind and Big Health to offer a suite of apps for no charge to assist staff with their mental health. The apps offer support in everything from guided meditation, tools to battle anxiety and help with sleep problems.
NHS staff will be able to call or text a free number staffed by thousands of specially trained volunteers, to receive support and advice for the pressures they face every day during the global health emergency. The volunteers will listen to NHS staff and give psychological support to those in need. Anyone who requires further help will be signposted to other services ranging from practical and financial assistance through to specialist bereavement and psychological support. The phone line will be open between 7am and 11pm every day, while the text service will be 24/7.
The NHS has also partnered with Headspace, UnMind and Big Health to offer a suite of apps for no charge to assist staff with their mental health. The apps offer support in everything from guided meditation, tools to battle anxiety and help with sleep problems.
- Mental health services
- Community Health Workers
- Medical Imaging Workers
- Medical Laboratory Technologists
- Mental Health Workers
- Midwives
- Nurse Practitioners*
- Nurse Specialists*
- Nurses - Licensed Practical
- Nurses - Registered
- Occupational Therapists
- Paramedics
- Personal Support Workers
- Pharmacy Workers
- Physical Therapists
- Physicians - Emergency
- Physicians - Intensive Care
- Physicians - Primary/Family
- Physicians - Specialists
- Public Health Workers
- Respiratory Therapists
- Social Workers
- Speech/Language Pathologists
- Community Health Services
- Critical Care
- Diagnostic Services
- Emergency Medical Services
- Hospitals
- Long-Term Care
- Mental Health Services
- Primary Health Care
- Urban/Suburban
- Rural
- Remote
Research Intervention - outcome data available
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National Health Service
0300 311 22 33
Europe - United Kingdom
England